Responsible Gaming

Play safely and confidently with jdbmk

Gaming is entertainment, nothing more. jdbmk puts your health and financial wellbeing first, providing tools and guidance to help you stay in control.

Every player has the right to protection

Our commitment

What does responsible gaming mean?

jdbmk is a platform providing entertainment and gaming services for players in Myanmar. We firmly believe that gaming is for fun only — it is not a way to earn income. jdbmk takes responsibility for ensuring that players' health, financial safety, and family relationships are not harmed.

Responsible gaming means knowing how much time and money you are spending, setting limits, and staying in control. You can only call yourself a responsible player if you put your real-life needs first and treat gaming as secondary. jdbmk provides tools to help players manage themselves.

Important notice: Gaming involves the risk of financial loss. Please be aware of potential negative consequences before you play. The jdbmk platform is for players aged 21 and above only.

Protection tools

Ways jdbmk protects players

Because jdbmk always puts players' wellbeing first, we provide these protection tools.

21+ age restriction

The jdbmk platform is for players aged 21 and above only. Date of birth verification is carried out during account registration to prevent underage access.

Deposit limits

Players can set a limit on the amount they can deposit daily, weekly, or monthly. This helps prevent financial loss before it happens.

Time-Out

If you feel you are losing control of your play, you can pause your activity for a set period (from 24 hours up to 30 days). You can only return to playing once that period is over.

Self-Exclusion

If you feel that gambling is becoming a problem, you can request to restrict your account for 6 months, 1 year, or longer.

View Play History

You can view the time you have spent playing and your spending history in your account, and review your gambling habits.

24/7 Support Service

If gambling is causing you hardship, you can reach out for help in Burmese through jdbmk's 24/7 Live Chat and Email support service.

Warning Signs to Watch For

Signs That Gambling May Be a Problem

If you notice one or more of the following signs, gambling may be becoming a problem and you should act right away.

If you see these signs, contact jdbmk's support to request account restrictions. Talk to family or friends. You are not alone — help is available.

Gambling to try to win back money you have lost

Spending less time on family, work, or school because of gambling

Hiding your gambling from family and not talking to them about it

Feeling anxious or distressed when you cannot gamble

Borrowing money to gamble, or gambling to repay debts

Gambling more and more and being unable to stop

Take Action Yourself

Step-by-Step Guide to Controlling Your Gambling

01

Set a Gambling Budget

Before you play, set a spending limit that matches your financial situation. Only gamble with money you can afford to lose — never use money you need for other things.

02

Limit Your Playing Time

Do not play for long stretches in a row. Decide in advance how long each session will be, and stop when that time is up. Do not try to recover yesterday's losses today.

03

Set Limits in Your Account

In your jdbmk account settings, you can set deposit limits or a Time-Out from playing. Set these tools in advance — not while you are already playing.

04

Request Exclusion If Needed

If you feel that gambling is causing you problems, contact jdbmk via Live Chat and request Self-Exclusion. Your account can then be restricted for various periods of time.

05

Talk to a Professional

If gambling is causing you emotional stress, speak with a nearby health service, or talk to family or friends. You do not have to deal with it alone.

Good Habits

Healthy Gambling Habits

  • See gambling as entertainment only — not as a source of income
  • Set a clear money budget before you start playing
  • Do not gamble when you have been drinking or when you are stressed or upset
  • Keep up other hobbies and activities that have nothing to do with gambling
  • Do not let gambling damage your relationships with family
  • If you have been playing for a long time, take a short break, drink some water, and stretch your legs
  • Avoid chasing losses
Player Rights

What You Are Entitled to on the jdbmk Platform

  • The right to request account restrictions
  • Access to view your own play history
  • A Time-Out tool to pause gambling temporarily
  • Self-Exclusion to close your account at your own request
  • 24/7 customer support in Burmese
  • Personal data protection with SSL encryption
Get Support

Contact jdbmk's Customer Service

If you're having problems related to gambling, you can reach our 24/7 Live Chat in Burmese. No need to feel embarrassed — the service is completely confidential.

Live Chat (24/7)

Open Live Chat on the jdbmk platform and talk directly with a service representative in Burmese. Available any time, day or night.

Email Support

Send a message to our email [email protected]. We'll handle matters related to gambling limits or your account.

Play responsibly and find your entertainment at jdbmk

Set your limits and choose balanced play. Enjoy slots, casino, and football games on jdbmk.

Questions

Questions about responsible gambling at jdbmk

The jdbmk platform is for players aged 21 and above only. Date of birth verification is required when opening an account, and anyone under 21 will not be granted access. This restriction is strictly enforced.

There is an option in your jdbmk account settings to set a deposit limit. You can set the maximum amount you can deposit daily, weekly, or monthly. We recommend setting this before you start playing. If you need further help, contact us via Live Chat.

A Time-Out is a tool that lets you temporarily close your account for a set period. During this time, you cannot play or make deposits. You can only return to playing once the period has ended. This is a good way to avoid losing control of your play.

You can contact jdbmk's 24/7 Live Chat to request a Self-Exclusion. A support agent will help you choose the duration, and your account will be firmly closed for that period. This request is acted on immediately. You can also reach us by email at [email protected].

If you are trying to chase losses, if gambling is affecting your family or work, if you feel you are playing for too long, or if you are borrowing money to gamble, you may have a gambling problem. If you notice these signs, contact jdbmk support to request limits, or speak with a health professional.

You cannot play while a gaming limit or Self-Exclusion is active. However, you can still withdraw any remaining balance in your account as normal. If you have any issues with withdrawals, contact jdbmk Live Chat. The minimum withdrawal amount is 30,000 Ks.
Other services at jdbmk

Games chosen by responsible players

After setting your limits, browse jdbmk's entertainment games and enjoy.